Reply vs. No-reply

Carlton just emailed me with a concern about the difference between system notifications coming from versus

Does anyone want to take a stab at the answer?

Yep. One you can reply to. One you can’t. I wonder which is which.

Also, we’ve been using this system for over 2 years. It hasn’t changed.




Email is one of those work things that really fascinates me. Someone in our team once got an email that just said “Internet”. That was all. Nothing else. Then you have the people that are rude or just way too informal for official office communication. And there’s the whole BCC conundrum or the awkward copying of someone’s boss when they won’t do what you want. And then there’s the email I just received.

Here’s a screenshot:


Option C. Definitely Option C. Please send help.